Networking Pitfalls- Falling for the Wrong People

effective networking, law studentsOver the past 10 – 15 years there has been a dramatic increase in the number of people actively focusing on networking. Increasing competition, along with more widespread attention on building a strong network, is encouraging lawyers to flock to networking functions in droves. However, this can be an especially difficult challenge for an attorney to simultaneously balance the billable hour with a devotion to developing a book of business.

To help drive your efficiencies with networking, I’ve categorized business networkers into three groups. In addition to identifying which group you might belong to, it’s important to quickly identify which group others fit into as well. Detecting which group the person you’re speaking with falls into can make or break your results when networking.

Networker Type 1: The Taker

A “Taker” is an individual who attends numerous events and racks up an imposing collection of names and business cards as a way to push appointments and close sales. Unfortunately, these sometimes-aggressive creatures can burn enough people that word “gets around” and ultimately helps to dissolve their reputations. You may even start to observe people physically positioning themselves away from a Taker at consecutive events. Although avoidance seems an appropriate strategy, the Taker should not be dismissed outright. For some people, simply obtaining new sales (however generated) is and always will be their focus.

Perhaps a compassionate view toward seemingly aggressive Takers is the best way to view them. After all, many entrepreneurs require sales quotas of their employees to retain their jobs as a strategy to keep the business viable. Some Takers simply haven’t been taught the art of networking, or are confused on how best to utilize networking in order to achieve long-term results.

That being said, if you can detect a Taker early on at an event, try to avoid the next step: the one-on-one meeting. This is where you schedule a time to meet for coffee or lunch after the initial networking event where you met with a potential business connection. If you find yourself inadvertently ensnared in a meeting with a Taker, this meeting can make for a rough few hours consisting of a sales pitch for the Taker’s product or service, whether you have a need for it or not. It could also turn into a “name grab” by the new acquaintance for the names of your contacts so that he or she can make a sales pitch to them. Run, don’t walk to the nearest exit. We’ve all been there and it’s not fun.

Networker Type 2: The Apparent Giver

The Apparent Giver is the most common networker type. Apparent Givers are those people who, sometime during their careers, have heard and taken very much to heart the concept that “givers gain” or “give to get” as a mantra relating to networking. They believe they understand how to network and think of themselves as major players in the networking game, but often they miss the boat on the important component of follow-through.

Where Apparent Givers stumble is in failing to execute the promises they’ve made to new contacts in an effort to gain their trust. While an Apparent Giver may actually have altruistic intentions in the beginning, promises are worthless if the networker doesn’t follow up and carry out the pledge made to the new contact. Some Apparent Givers become too distracted by other commitments and simply forget to act on their earlier promises. Some with less philanthropic motives may drop the ball when they realize the new contact may not be able to immediately reciprocate. For most people in this age of information overload, if something isn’t scheduled and written down, it probably won’t happen.

The most obvious downside to turning into an Apparent Giver is that failure to follow through will tarnish your reputation if you come to be viewed as someone who doesn’t act on a pledge to a new contact. On the receiving end of the networking exchange, Apparent Givers present a distraction from your ultimate goal of disqualifying this contact type as a potential strategic partner due to empty promises.

Networker Type 3: The True Giver

The ultimate networking aspiration is to become a True Giver and to seek to interact with others of this type. True Givers understand the “big picture” when it comes to networking. This networker’s mantra is “I’ll give selflessly, regardless of what’s in it for me personally.”

As a busy attorney, you’re probably concerned with the amount of time it would take to help everyone you encounter. Even if you had only five short coffee meetings in a month, it might be problematic to then make one quality introduction for each. That’s why being a True Giver has to be balanced with a deliberate process.

First and foremost, remember that you don’t have to meet with everyone you encounter at a networking event. Try to qualify the best people for you to meet and possibly refer to another connection and then focus in on quality connections.

Second, don’t feel obligated to promise referrals for every person you meet. Not everyone is worthy of your “endorsement” by way of an introduction to another one of the contacts you’ve nurtured. It’s fairly easy to disqualify Takers and industry non-experts as people not to make pledges to or introduce to others.

Finally, while of course the Golden Rule tells us we should be nice to everyone, you should focus your networking energy on helping those people you identify as True Givers and those who appear to have the ability to be a strong strategic partner over the long haul. If time is money, then let’s invest time, energy and referrals on the true givers with whom we can have a long-term reciprocal relationship.

Copyright @ 2016 Sales Results, Inc.

Register Today for LMA Tech West – October 5 & 6, 2016

The Legal Marketing Technology Conference is the largest conference dedicated to technologies that law firm professionals use to identify, attract and support clients.

Legal Marketing Technology Conference LMA tech west

Register today!

Join us for the full day conference on October 6, and the half day pre-conferences on October 5. Our pre-conferences include: Technology Workshops and a Lead Marketers’ Summit.

Agenda highlights:

  • Leading Law Firms through a Competitive Revolution (Keynote: Roland Vogl, CodeEx: The Stanford Center for Legal Informatics)
  • How CLOC is Changing Legal Service Delivery Models
  • How Law Firms Can Use Video to Reach New Clients
  • Data Visualization for Law Firms
  • Bringing your CRM Data, Legal Expertise and Pricing Data Together: The Future of Effective Legal Sales
  • Creating Efficiencies Through Marketing Automation: Principles & Practices
  • Dynamic Content via Deep Personalization – the next stage in email marketing
  • Using Livestreaming Video to Tell Your Story, Build Relationships, and Attract Clients
  • Blockchain ID and The Changing Face of Digital Identity

Register Today for LMA Tech West – October 5 & 6, 2016

The Legal Marketing Technology Conference is the largest conference dedicated to technologies that law firm professionals use to identify, attract and support clients.

Legal Marketing Technology Conference LMA tech west

Register today!

Join us for the full day conference on October 6, and the half day pre-conferences on October 5. Our pre-conferences include: Technology Workshops and a Lead Marketers’ Summit.

Agenda highlights:

  • Leading Law Firms through a Competitive Revolution (Keynote: Roland Vogl, CodeEx: The Stanford Center for Legal Informatics)
  • How CLOC is Changing Legal Service Delivery Models
  • How Law Firms Can Use Video to Reach New Clients
  • Data Visualization for Law Firms
  • Bringing your CRM Data, Legal Expertise and Pricing Data Together: The Future of Effective Legal Sales
  • Creating Efficiencies Through Marketing Automation: Principles & Practices
  • Dynamic Content via Deep Personalization – the next stage in email marketing
  • Using Livestreaming Video to Tell Your Story, Build Relationships, and Attract Clients
  • Blockchain ID and The Changing Face of Digital Identity

Registration

Save $100 when you register by September 15. To register, click here.

Attend NAMWOLF’s 2016 Annual Meeting, September 14-16 in Houston, Texas

Join NAMWOLF at the 2016 Annual Meeting & Expo in Houston, Texas. The Annual Meeting is a great opportunity to increase your participation and relationships with NAMWOLF Law Firm Members. All attendees further benefit by attending CLE sessions specific to Law Firm Member practice areas, which provides greater insight into each Law Firm Member’s experience and capability to handle complex legal matters.

NAMWOLF Annual Meeting

The NAMWOLF Annual Meeting & Law Firm Expo is a three-day conference providing unique opportunities to connect corporate counsel from Fortune 1000 companies and minority and women owned law firms. The conference features NAMWOLF’s signature event, the Law Firm Expo, which provides an opportunity for In-House Counsel to meet with the Nation’s top minority and women owned law firms in a relaxed networking environment. We provide top notch continuing legal education and networking.

FOR MORE INFORMATION

Visit www.namwolfmeetings.org  for the conference schedule, room block information, and registration information.

Register Today for LMA Tech West – October 5 & 6, 2016

The Legal Marketing Technology Conference is the largest conference dedicated to technologies that law firm professionals use to identify, attract and support clients.

Legal Marketing Technology Conference LMA tech west

Register today!

Join us for the full day conference on October 6, and the half day pre-conferences on October 5. Our pre-conferences include: Technology Workshops and a Lead Marketers’ Summit.

Agenda highlights:

  • Leading Law Firms through a Competitive Revolution (Keynote: Roland Vogl, CodeEx: The Stanford Center for Legal Informatics)
  • How CLOC is Changing Legal Service Delivery Models
  • How Law Firms Can Use Video to Reach New Clients
  • Data Visualization for Law Firms
  • Bringing your CRM Data, Legal Expertise and Pricing Data Together: The Future of Effective Legal Sales
  • Creating Efficiencies Through Marketing Automation: Principles & Practices
  • Dynamic Content via Deep Personalization – the next stage in email marketing
  • Using Livestreaming Video to Tell Your Story, Build Relationships, and Attract Clients
  • Blockchain ID and The Changing Face of Digital Identity

Registration

Save $100 when you register by September 15. To register, click here.

Join LMA at their Legal Marketing Technology Conference, October 5-6 in San Francisco

The Legal Marketing Technology Conferences are the largest conferences dedicated to technologies that law firm professionals use to identify, attract and support clients. They provide the premier forum to learn from and network with thought leaders and colleagues.

Legal Marketing Technology Conference LMA

Join your colleagues for the Legal Marketing Technology Conference West, October 5-6 in San Francisco. Register today!

PRE-CONFERENCE (afternoon October 5, 2016)

Attendees may choose between:

CONFERENCE (all day October 6, 2016) View the Agenda

  • 11 sessions
  • More than 30 industry-leading speakers

LinkedIn: A Lawyer’s New Best Friend

Linkedin LawyersWhile there are plenty of books written about social media, I’ve found that most attorneys have little time to invest in such trivial pursuits. I’m sure you’ve rolled your eyes a few times when perusing Facebook or Twitter and reading some of the material on those sites. Many of these negative opinions stem from reality, whereas others come from a disappointing lack of knowledge as to the sites’ benefits.

In order to effectively utilize social media, it’s important to recognize what you want social media to do for you. Are you looking to grow originations, develop a cult-like following, or brand yourself to get speaking engagements? By answering this question first, you can focus on investing your time in the most effective social media forums.

There are literally hundreds of social media channels to choose from. Being selective and focused on the right one will help you get results more quickly. For most attorneys, developing your brand in the business community is most important. In addition, you’re most likely to get results from a social media channel that allows you to be proactive in developing new contacts and ultimately new business. In my experience, the best and fastest way to get results using social media is through LinkedIn.

Over the past 10 years, LinkedIn has become the number one resource for helping brand and generate new business for service-based professionals. In many ways it’s better than Google because it’s a business networking platform rather than a general search platform. The ability to search and target people and organizations is unlimited.

LinkedIn is a fantastic brand-building tool that allows you to literally post your resume online. LinkedIn also helps you leverage your best contacts to make inside connections. Done properly, this can create a massive universe of followers, possible connections, and, most importantly, a cast of personal advocates willing to make quality introductions on your behalf.

Imagine being able to look at your client’s list of friends, vendors and associates prior to asking for a referral. You can search through LinkedIn’s 50 million users to find the best inside connections for you.

While there are hundreds of different tools on LinkedIn, I want to give you the top three keys to effectively using LinkedIn. As with anything that’s worthwhile, it’s imperative that you try to have an open mind and invest a few hours exploring the site to see where the value is for you.

The first key to effectively using LinkedIn is to create a complete profile that best represents your expertise and experience in your field of practice. The second key is to develop your LinkedIn universe by adding the right contacts. The third key is to leverage those contacts and turn them into quality introductions. These three keys should initially take only a few hours to implement, and then as little as an hour a week to start producing results.

The First Key: Writing a LinkedIn Profile That Represents You Beautifully

In order to be effective on LinkedIn, you must have a professionally written and completed profile. Think of your LinkedIn page as your online resume and personal website. If the information online is incorrect, incomplete or poorly written, it might stop someone from reaching out to you.

Imagine you’re looking online for a remodeler for your home. The first site that comes up on Google looks fantastic. You click through to see some of the remodeling work the company has done, and the site says, “Sorry, cannot open this page.” So you try another one. The same message comes up. If you’re like me, you’re done at that point. You just move on to the next search result. This is exactly what happens on LinkedIn without a skillfully written and finished profile.

Here are three tips to ensure your LinkedIn profile makes you look your best to potential clients and strategic partners:

Tip #1: Use a recent professional photograph on your LinkedIn page.

Most people are visual and want to see whom they’re going to be speaking with. As important as content is on a website, you’ve never seen an exceptional one without images to back it up. Use the photo from your website if it’s good, or get a headshot taken right away. It’s not hard to do and it can make all the difference when someone is checking out your profile. This may seem obvious, but don’t post a cutesy picture with your kids, pet, or Halloween costume.

Tip #2: Have a professionally written background/summary.

Since your LinkedIn profile will be someone’s first impression of you, failure to capture the reader’s attention can move the reader quickly away. Personally, I like to see a summary written in the third person. It has the appearance of someone else boasting about your successes and best qualities without seeming egotistical.

If possible, keep your profile to three solid paragraphs. I enjoy reading profiles that read a little like a story. The first paragraph pulls you in. The second gets you familiar with the character. The third wraps things up and motivates you to take action. It might make sense to look up some other attorneys in your practice area to see what they’ve written. This will help you identify the best profile style for you.

Tip #3: Develop a strong list of skills that best represents your expertise.

If you take a few minutes and search some of your colleagues and competitors, you can quickly begin to formulate such a list. For example, an estate planning attorney would want to have the words “wills,” “trusts” and “estate planning” listed among his or her skills, thus enabling people searching for an estate planner to more easily find the attorney.

Once your skills are posted, people in your network will then have the ability to endorse you. Essentially, when you have a skill that someone agrees with, they’ll endorse you for that skill. While this might seem like “fluff,” it’s an important factor that people use to determine who are experts and who are not. For example, if you had to choose between two referred doctors, one who has hundreds of positive endorsements on LinkedIn and one who has none, which would you choose? While this might seem insignificant, in the competitive legal environment everything counts.

Read Part 2 here: LinkedIn for Lawyers – Strengthening Your Circle by Establishing the Very Best Connections Part 2

Read Part 3 here: Effectively Using LinkedIn for Lawyers: Going Beyond Connecting and Turning LinkedIn Relationships into Better Introductions Part 3

Copyright @ 2016 Sales Results, Inc.

Attend NAMWOLF’s 2016 Annual Meeting, September 14-16 in Houston, Texas

Join NAMWOLF at the 2016 Annual Meeting & Expo in Houston, Texas. The Annual Meeting is a great opportunity to increase your participation and relationships with NAMWOLF Law Firm Members. All attendees further benefit by attending CLE sessions specific to Law Firm Member practice areas, which provides greater insight into each Law Firm Member’s experience and capability to handle complex legal matters.

NAMWOLF Annual Meeting

The NAMWOLF Annual Meeting & Law Firm Expo is a three-day conference providing unique opportunities to connect corporate counsel from Fortune 1000 companies and minority and women owned law firms. The conference features NAMWOLF’s signature event, the Law Firm Expo, which provides an opportunity for In-House Counsel to meet with the Nation’s top minority and women owned law firms in a relaxed networking environment. We provide top notch continuing legal education and networking.

FOR MORE INFORMATION

Visit www.namwolfmeetings.org  for the conference schedule, room block information, and registration information.

Register for next week’s LSSO RainDance Conference – June 7 & 8

LSSO’s annual RainDance Conference is the key resource of the organization.  The two-day conference is filled with high-level interactive sessions, roundtables and lively discussions with industry thought leaders.LSSO RainDance Conference 2016 Chicago

LSSO’s RainDance Conference – Register Today!

When: June 7 & 8, 2016

Where: The Mid-America Club, Chicago, IL

RainDance offers less of the theory and more of the practical, effective sales and service strategies for attendees to bring back to their firm and implement immediately.  With an intimate setting, you can expect open and honest dialogue among the attendees about the challenges they face in meeting the demands of the increasingly competitive and evolving industry.

RainDance is for firm leaders who have significant responsibilities for client retention, client growth, new business development, client service, and process improvement strategies to shape the future of their firms. It is recognized and known for attracting the highest caliber of attendees who are often regarded as the thought leaders in their firms and those who help shape the industry.

Click here for more information and to register.

About LSSO

The Legal Sales and Service Organization, Inc. was launched on August 8, 2003. At that time, law firms were beginning the evolution from marketing to incorporate business development and service initiatives.

Legal departments became ever more demanding of their firms and increased their use of process improvement tools, like Six Sigma and Lean, internally. However, law firms did not have the resources or tools in the areas of business development, service excellence and quality initiatives. LSSO was created to fill those needs.

Then and especially now, law firm leaders have ever-greater responsibilities for the future of their firms. The market is crowded and highly competitive. Clients are sophisticated buyers. As such, lawyers and law firms must employ effective sales and service strategies, whether they are responsible for bringing in new business or developing and retaining clients through service delivery.

Why Law Schools Must Change to Produce More Hirable Attorneys

effective networking, law students

Recently, I had the great pleasure of speaking at a Chicago Bar Association event for young attorneys on the topic of networking. After about 20 minutes I observed how ravenously everyone was taking notes and the deep level of attentiveness that I was receiving from the participants. While this is not unique to me as a speaker in the legal space, there was something different in the eyes of audience. Fear.

Once the program concluded, I stuck around to chat with the attendees to better understand their mindset.  A few of the comments were, “I have no idea how to network and am just trying to put myself out there.” And, “They never taught me any of this in law school.”  One first-year lawyer even remembered an adjunct professor saying, “If you’re not networking, you’re not working.” The same lawyer then thanked me for my presentation where I explained and demonstrated different ways to actually do it.

Over the past 10 years I have spoken at a number of young attorney events, but the fear and confusion on this day was palpable. For over 200 years, law schools have focused on teaching the law in order to produce scholarly advocates to protect the rights of his or her clients.  There was never a need to teach networking or how to run a solo practice because lawyers were employed at firms where the sole focus was gaining experience as a lawyer. There was also an abundance of opportunities to get a job.

In economics, we all learned about supply and demand. In the case of the legal space today, the supply of lawyers is overtaking the demand. Especially in the case of the new grads and younger lawyers.  With the legal landscape changing, it would only make sense that the law schools must change as well.  One attorney I interviewed was even involved in a 2014 ISBA report that demonstrated with clarity that law schools just aren’t preparing their students for the challenging legal marketplace that currently exists.

Fortunately, I did uncover that there are some adjunct professors and internal programs that mention and discuss networking with their students, but it’s just not enough. Networking is a learned skill that involves planning and processes to gain traction and ensure positive results. These skills can be used for the job search, deciding to go solo or to be used as an ongoing activity to grow a book of business once you’ve gained enough experience.  Even the simple skill of asking questions and listening to someone’s answers will be critical to a lawyer’s ongoing success and sustainability.

If a law school was to engage its students in a course on effective networking, here are three core elements that I believe should be included:

  • Element #1: Learn how to write a plan.  All law school students need to learn how to develop a written plan for finding a job or going out on their own.  They say, “Failing to plan is a plan to fail.” It is imperative that students learn how to develop and write a plan to better prepare for any eventuality. If the job market were tight, it would be helpful to have developed inside connections to find a good firm or company to work for. If there were struggles to find the right job, then developing a plan to partner with other solo’s to develop some business would be valuable. Whatever the situation, ones ability to develop a plan will be the break-through moment for someone wanting a career in the legal space.
  • Element #2: You’re young, learn how to use social media. In the age of anytime information and promotion, anyone can use social media to improve their ability to find a job or increase exposure in the marketplace. LinkedIn for example allows its users to connect on the site and find inside connections that normally would be hidden. For example, if we were friends and connected on LinkedIn, you could search through my connections to see the wide variety of general counsels and hiring lawyers that I know. Asking me for an inside channel into these contacts is infinitely more effective than sending out cold resumes to job postings or firms you are interested in.
  • Element #3: Learn the basics or you will destroy your free time. As someone who has killed hundreds of hours by networking inefficiently, I can attest to the importance of structure and processes to follow when networking. These methodologies can be found through books, firm mentors or teachers like myself. For many attorneys in school this would be important because it’s not about whom you know anymore but rather how you leverage the relationships with whom you know. Failure to properly give and receive value in a structured way within your network can lead to countless unproductive hours at events and coffee meetings.  While it’s true that relationships take time, how much time and with whom you invest is in question.

Whether you are currently enrolled in law school, a recent grad or someone who is billing 2000 hours a year for someone else’s clients at your firm, learning to plan and execute on your networking has never been more important. I know that the law schools today are aware of the need for networking classes, but they just haven’t fully committed to the idea. My hope is that with further awareness and forward-thinking deans, graduates will be better equipped to acquire the jobs they are looking for.

Copyright @ 2016 Sales Results, Inc.