How to Talk Your Way Into Becoming a Recognized Expert, Part 1 of 2

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For those of you who have done some speaking in seminars and presentations, you know that sometimes you are doing great, you have the rapt attention of the audience and it goes really well. Other times, it may feel as if you bombed, you just weren’t making a connection.

One of the reasons why that may happen is because you didn’t have the right group. If an organization asks you to speak, you need to make sure you are in front of the right people. Find out:

  • The number of people expected to attend
  • The demographic profile of the audience
  • A list of topics from previous presentations

The more you know about the group, the better you will be able to tailor your presentation, and you must avoid speaking to the wrong groups!

You should also remember that there are many different forms of speaking engagements. You could speak at a private client-only seminar where you invite a few of your clients or the clients of a referral partner. Or you could be part of a moderated panel discussion.

You can also utilize current technologies to host an online webinar or web conference where your PowerPoint presentation is what is seen on screen and you talk to your audience via a bridge conference call.

Next, your subject matter has to be educational. People do not want to hear legal jargon, they want practical, useful information without a sales pitch.  Now, I can hear most of you thinking that you don’t want to give away the store! I don’t want to give so much information that they can just go do it themselves!

Look, there MAY be some who would try to do that, but they are not your clients! You want to target the people who have the money to hire an attorney so that they don’t have to do it themselves. You don’t want the tire kickers or the do-it-yourself crowd because they will beat you up on your price anyway.

You have to make sure you are targeting the right audience. And if you give a good, educational presentation, the right people will seek you out after the seminar to ask questions, plus in most cases you will be able to get the attendees’ contact information so that you can be ready to contact them later. If it is not you who is sponsoring the presentation, ask them to capture the attendees’ email addresses whenever possible, because as you will see in tomorrow’s post, follow up is the secret ingredient.

Article by:

Stephen Fairley

Of:

The Rainmaker Institute

Register for the 14th Annual Super Conference hosted by Inside Counsel! Early bird expires February 28th

The National Law Review is pleased to bring you information about the upcoming 14th Annual Super Conference hosted by Inside Counsel.

IC Superconference 2014

 

When

Monday, May 12 – Wednesday, May 14, 2014

Where

Chicago, IL

Early bird registration expires February 28th!

The annual InsideCounsel SuperConference, for the past 13 years, has offered the highest value for educational investment within a constructive learning and networking environment. Legal professionals will gain the opportunity to elevate the quality of their performance and learn ways to become a strategic partner within his/her organization. In two-and-half days attendees earn CLE credits, network with hundreds of peers and legal service providers and hear strategies to tackle corporate legal issues that are top of mind throughout this comprehensive program. SuperConference is presented by InsideCounsel magazine, published by Summit Professional Networks.

Now celebrating its 14th year, InsideCounsel’s SuperConference is an exclusive corporate legal conference attracting more than 500 senior level in-house counsels from Fortune-1000 and multi-national companies. The three-day event offers opportunities to showcase your firm’s industry knowledge and thought leadership while interacting with GC’s and other senior corporate counsel during exclusive networking and educational opportunities. The conference agenda offers the perfect blend of experts and national figure heads from some of the nation’s largest corporations, top law firms, government and regulatory leaders, and industry trailblazers. The conference agenda and educational program receives consistent high marks.

Bedside Manner: The Key to Landing and Retaining Clients

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Practicing law is very much a client-centric business and providing exceptional service is pivotal to a successful practice. Are you providing the service that your clients expect?

Survey after survey will tell you that the #1 reason why clients fire attorneys is “lack of responsiveness” or in general an overall lack of customer service. Correspondingly, the top reason clients hire lawyers is empathy and responsiveness. Keeping clients and potential clients happy is the key to not only maintaining, but growing your practice. The following are a few tips for ensuring that your bedside manner doesn’t impede your ability to attract and retain new clients.

client retention bedside manner law office management

Return Calls Promptly

The legal industry and in particular personal injury law is highly competitive. Speedy response time to new leads is the key to higher conversions (See our recent article about response time:http://www.rwlynchblog.com/the-key-to-converting-more-leads/). But your bedside manner doesn’t end there: lack of responsiveness is the most cited reason for firing a lawyer. Return client calls as soon as possible, even if it’s an email (or a call from a secretary or paralegal) that lets them know that their call is important to you and that you will respond as soon as possible.

Listen

Our most successful attorneys can attest to this advice: listen to everything a potential client has to say about his/her potential case. Yes, some potential clients can run off on tangents that are seemingly unrelated to a case. However, some of the best cases our clients say they’ve landed are cases that other attorneys turned away; simply because they didn’t take the time to listen and ask the right questions. Don’t lose potential clients because “you don’t have the time” to sort through all of the “riff-raff”. Giving your full attention and asking questions will allow you to uncover the important nuggets of information you may miss otherwise.

Don’t Use Legalese

Take the time to explain legal issues in a way your clients can easily understand them. These are complicated issues and clients are often scared and confused. Explaining issues in a clear and concise manner devoid of legal jargon will put your clients at ease.

Above All Empathize

Taking the time to care, explain the process and reassure clients will not only help you retain clients but will create a lasting impression that will ensure those clients will continue to refer new business your way.

Article by:

Brian Lynch

Of:

RW Lynch Company, Inc.

Inside Counsel 14th Annual Super Conference – May 12-14, 2014 Chicago, IL

 

 

 

 

 

 

The National Law Review is pleased to bring you information about the upcoming 14th Annual Super Conference hosted by Inside Counsel.
IC Superconference 2014

 

When

Monday, May 12 – Wednesday, May 14, 2014

Where

Chicago, IL

Early bird registration expires February 28th!

The annual InsideCounsel SuperConference, for the past 13 years, has offered the highest value for educational investment within a constructive learning and networking environment. Legal professionals will gain the opportunity to elevate the quality of their performance and learn ways to become a strategic partner within his/her organization. In two-and-half days attendees earn CLE credits, network with hundreds of peers and legal service providers and hear strategies to tackle corporate legal issues that are top of mind throughout this comprehensive program. SuperConference is presented by InsideCounsel magazine, published by Summit Professional Networks.

Now celebrating its 14th year, InsideCounsel’s SuperConference is an exclusive corporate legal conference attracting more than 500 senior level in-house counsels from Fortune-1000 and multi-national companies. The three-day event offers opportunities to showcase your firm’s industry knowledge and thought leadership while interacting with GC’s and other senior corporate counsel during exclusive networking and educational opportunities. The conference agenda offers the perfect blend of experts and national figure heads from some of the nation’s largest corporations, top law firms, government and regulatory leaders, and industry trailblazers. The conference agenda and educational program receives consistent high marks.

 

 

What Impacts Google Search Results

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Infographic about things that improve a person’s Google Ranking like LinkedIn, Facebook, Twitter and WordPress Blogs.

Article by:

Stephen Fairley

Of:

The Rainmaker Institute

 

 

What's Ahead for Legal Marketing in 2014?

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WebDAM, a web-based digital asset management company, took the time to gather data from industry experts and leading sources on digital marketing to create the infographic below, which illustrates the trends and statistics they believe will drive marketing in 2014.

Of primary interest to attorneys looking to strengthen their marketing program next year:

  • 78% of marketing executives think custom content is the future of marketing(Google agrees!)
  • B2B companies say blogs generate 67% more leads than those that don’t blog
  • Marketers are finding actual, money-paying clients on LinkedIn and Facebook
  • Customer testimonials have the highest effectiveness rating for content marketing (89%)
  • Inbound marketing delivers 54% more leads than traditional outbound marketing

Captivating marketing strategies

 

Article by:

Stephen Fairley

Of:

The Rainmaker Institute

10 Blogging Tips for Your Law Firm

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Everyone blogs.

These days, that sweet grandma down the street probably blogs.

With so many voices chiming in on the Web, how can yours stand out?

More to the point, how can your blog pique the interest of your target audience? You can accomplish this by simply providing unique content that answers your prospective clients’ questions and builds up your firm as an authority.

Attracting interest in your law firm by offering useful information is the essence of inbound marketing; making it easy for people to find you and making your marketing appealing enough for them to convert. Content development is a prime inbound marketing component and there is no better place to test out the effectiveness of content than through a blog.

Here are ten blogging tips for your law firm:

1)      Be You

Just as your law firm’s website design reflects your practice, so should your blog. If your brand is that of a serious litigator, you would not want to share humorous or carefree content on your blog. If your firm’s goal is to provide a listening ear to personal injury victims, you should steer away from hardball posts. Embody your personality and keep your blog content consistent with your brand.  Perhaps you want to be an authority on court opinions from your state appellate courts. If so, you’ll want to post about the latest appellate rulings, as Millar & Mixon does.

2)      Develop a Writing Voice

Since your blog is driven by the written word, it is through your words that you will make the strongest impression. Try to echo the way you talk, using phrases that are unique to you or language that reflects your education in your writing. A simple way to pinpoint your writing voice would be to write a mock blog post or a few paragraphs about why you are a lawyer. Then, get someone who knows you well to read the piece and ask them if the content “sounds” like you. If the answer is no, keep working at it. If yes, then congratulations! You’ve just discovered your writing voice.

3)      Be Interesting

It goes without saying, but your posts should be worth reading! Your blog should not be a dry repetition of facts or, worse, a carbon copy of another post. Rather than simply reporting on a new law or verdict, write on the implications of that legislation or decision for your readers. Maybe you have a unique opinion on a legal trend, a knack for explaining legal matters or you have the opportunity to interview a mover and shaker in the field. Leverage such strengths and your blog will quickly become bookmark-worthy. Here’s an example from Texas lawyer Kevin Krist, who explored the dangers posed by kids operating personal watercraft.

4)      Think Outside the Box

The struggle to find compelling material is a challenge all writers face sooner or later. If you find yourself in a downward spiral, it’s time to get more creative. Grab a few people in your practice and have a five-minute, intentional brainstorming session. You will be delighted with the results a quick, focused chat can bring. Also consider using tools such as Google Alerts to prompt ideas for upcoming posts.

5)      Use, Don’t Abuse, Keywords

While you should thoughtfully employ targeted keywords in your blog posts, don’t overuse them. Unnaturally using keywords in your content, a black hat SEO tactic called keyword stuffing, is seen as manipulative and spammy by search engines. Research the keywords that are competitive for your practice area and use them naturally.

6)      Stay in Your Niche

Don’t blog about everything. Not only will you be drained by trying to keep up too many industry changes, your readers will become confused and not certain of what they should expect from your blog. It is in your best interest to choose specific topics that are connected to your firm’s practice areas. There may be opportunities to blog outside of your niche, but you should choose those moments wisely.

7)      Don’t Duplicate Content

Not only is copy and pasting someone else’s thoughts an act of plagiarism, it is duplicating content. Duplicate content will be penalized by search engines and can eventually cause your site to fall in rankings. Quoting portions of other blog posts (with appropriate links back to their site) is perfectly fine, when done in moderation. When in doubt, use your own wording.

8)      Track Results

The devil may be in the details, but the profits are in the data. Use Google Analytics to track which of your posts are gaining the most traction. With this information, you will know exactly what kinds of material your readers prefer.

9)      Feature Guest Posts

Do you have a mentor who has taught you much of what you know about being a lawyer? Or maybe you know someone who is an expert in matters concerning your practice area. Reach out to these industry connections for guest blogging opportunities.

10)  Don’t Force It

If writing just does not come naturally to you, don’t force it. Play to your strengths. If you are an excellent litigator but a mediocre blogger, don’t feel as if you have to be someone you are not to succeed online. Honestly assess your abilities and your time obligations.

Article by:

Victoria Wilson

Of:

Consultwebs.com, Inc.

How Lawyers Can Leverage LinkedIn to Build Their Practice, Part 2 of 2

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Continuing from our previous post, here are 5 more tips for leveraging LinkedIn to build your client and referral base:

5Include All Your Web Links. You can add up to three links to your firm’s websites. There are default settings, but these are also customizable. So instead of www.TheRainmakerInstitute.com, I customized it to say “law firm marketing experts”, but it still links to my website. This is another place where you should use your keywords like: “Scottsdale bankruptcy attorney” or “Chicago divorce lawyer” and link it to your website, blog or even your Facebook fan page.

6. Make Your Profile Public. Remember, it’s called “social media” for a reason—you need to be social. Be sure to make your LinkedIn profile “public”, which means all the information you put in it is available to search engines to make it easier for people to find and connect with you.

7. Don’t Use The Same Copy For Your Summary As Your Bio. The summary is not a place to talk about all the things you have done in your life. This is the place to position yourself as the go-to attorney in your particular practice area and geographical region.

8. Use LinkedIn Groups. LinkedIn Groups can be a very effective way to increase your visibility among niche audiences, like your target market. It takes a little while to get used to how this works. I recommend you start by ‘listening’ before diving in. There are some places you should start with, such as alumni groups and groups in the industry segments you follow. We run several LinkedIn groups you can join for free including: Phoenix Arizona Attorneys, Personal Injury Attorney Network and the Rainmaker Law Firm Marketing Group. Simply log into your LinkedIn account and search under groups. Once you understand how groups work, start your own focusing on your target market or potential referral sources (like CPAs, financial advisors or business brokers).

9Add LinkedIn To Your Email Signature. Most attorneys put their contact information in their email signature; add a link to your LinkedIn account. Here’s mine: http://Rainmaker.MyLinkInvitation.com. I would welcome the opportunity to connect with you on LinkedIn.

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As soon as you start networking with LinkedIn, you increase your chances of reaching new clients and referral partners. However, be prepared, and be willing to work at it. This is not something you can “set and forget”.

If you’re not into social media or can’t make the commitment to put in the time and effort to network in several sites at the same time, this is the ONE social media site you should focus on. You may not see it at first, but with the combined use of the strategies and tips I have shared here, you will start to see your online network mature over time, leading to more prospects and referral partner relationships.

To read Part One – Click Here

Article by:

Stephen Fairley

Of:

The Rainmaker Institute

London Out and Proud Corporate Counsel Award Reception – November 14, 2013

The National Law Review is pleased to bring you information about the upcoming Out & Proud Corporate Counsel Award Reception.

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When

November 14, 2013 | 6:00-8:00 PM

Where

The Club at the Ivy, London, UK

The National LGBT Bar Association is proud to honor legal professionals who advance LGBT equality through words and actions to create more secure and welcoming workplaces. We invite you to join us as we honor our outstanding corporate counsel and straight allies for their efforts to recognize and expand LGBT legal diversity in the profession.

London Out and Proud Corporate Counsel Award Reception – November 14, 2013

The National Law Review is pleased to bring you information about the upcoming Out & Proud Corporate Counsel Award Reception.

2013 London Out & Proud Ad

When

November 14, 2013 | 6:00-8:00 PM

Where

The Club at the Ivy, London, UK

The National LGBT Bar Association is proud to honor legal professionals who advance LGBT equality through words and actions to create more secure and welcoming workplaces. We invite you to join us as we honor our outstanding corporate counsel and straight allies for their efforts to recognize and expand LGBT legal diversity in the profession.