Category: Law Office Management

How to Build Trust Online by Being Human

The Rainmaker Institute

All you have to do is troll your own Facebook or LinkedIn account to know that there is LOTS of content online.

In fact, a recent post at Buffer.com noted that more content is published every day on Facebook than is found in every book published in human history!

Building Blocks with Trust

So how do you stand out from that enormous crowd and earn the trust you need to succeed with your social media marketing program?  Buffer provides these tips:

Use personal pronouns.  Using personal pronouns in your posts — I, we, you, me, etc. — and being more conversational elicits empathy from an audience, getting  you a better response.

Use simple words.  By using simple words, you can convey your idea in a way that people don’t have to think about before understanding it.  Big words and legalese will tend to alienate people, not draw them in.

Use stories.  Since the beginning of time, humans have communicated by telling stories and the propensity to listen to a story is ingrained in our DNA.  A Buffer study showed that adding a story to your blog post can increase readership by 300%.

Use contemporary culture references.  Weaving a pop culture reference or two into your post, especially if you’re able to add a celebrity name or two like Beyoncéor George Clooney (see how I did that?), helps boost readership and interest.

Use the Shaq Rule.  Shaquille O’Neal is a social media powerhouse, with a Twitter following of 8.5 million and 4.7 million Facebook fans.  His rule for posting is that 80% of his posts must be entertaining, 15% must be informative and only 5% should sell something.  People can sniff out a sales pitch online immediately, and just as quickly they are on to the next thing.

ARTICLE BY

Morgan Kennedy
OF
Covington & Burling LLP

Join the ABA on October 6-7 in Baltimore: Consumer Financial Services Basics 2014

The National Law Review is pleased to bring you information about the upcoming American Bar Association event, the 5th Annual Consumer Financial Services Basics 2014 conference.

ABA Oct. 2014 Consumer Financial

This live meeting is designed to expose practitioners to key areas of consumer financial services law, whether you need a primer or a refresher. In the pressure cooker of today’s financial services industry, the breadth and complexity of the issues you are facing will dominate any seminar dissecting recent developments alone.  It is time to take a step back and think through some of these complex issues with a faculty that combines decades of practical experience with law school analysis. The classroom approach is used to review the background, assess the current policy factors, step into the shoes of regulators, and develop an approach that can be used to interpret and evaluate the scores of laws and regulations that affect your clients.

Grow Your Email List for Free in 5 Simple Steps

The Rainmaker Institute

Lots of law firms struggle with compiling and maintaining a robust email marketing list, and they really struggle with how to keep adding qualified names to help them build a better list.  If you are recognizing yourself as you read this, then the good news is that you can actually build a great list for your firm and it doesn’t need to cost you a dime.

Here are five simple steps you can take to keep growing that important list of people you want to market to:

Grow Your Email List for Free in 5 Simple Steps, Money Tree

1.  Provide something of value.   Take the top 5 or 10 questions that clients ask you most often, write down the answers and turn that content into an e-book or report.  Post this on your website and blog and offer it as a free download to people who provide you with their name and email address.  The people who take you up on your offer are good prospects since they are clearly interested in the kind of problems you solve.  Add their names to your email marketing list to continue the conversation.

2.  Tell them what to do.  Your e-newsletter, your website and your blog should always contain easy-to-find calls-to-action that invite readers to subscribe, download a free report, make an appointment for a free consultation — anything you’d like them to do that could lead to business for you.  All your calls-to-action need to be simple and have the ability to collect email addresses for you.

3.  Keep reviewing your offers.  If your readers are not responding well to your calls-to-action or offers, then what you are offering is clearly not appealing to them.  First be sure that they are easy to understand.  If you’re still not getting a good response, change up your offers.  You should do this anyway every few months to keep things fresh.

4.  Use social media.  Using social media to spread the word about your valuable content and offers is a great way to attract more prospects that you might have otherwise missed.   LinkedIn groups are a great way to spread the word, but be sure you’re not being too promotional too often.

5.  Pay attention to the analytics.  You can gain valuable insight into what people are responding to on your website and in your e-newsletter by scouring the statistics.  Google Analytics is a free add-on for your website and blog and provides great information on what pages people are spending time on, and what isn’t working so well.  If you use Constant Contact or a similar service for your e-newsletters, these services provide information on how many people opened and read your newsletter and what they clicked on. 

By using these five simple steps, you are not just adding names to your list, you are getting truly qualified leads for your marketing efforts.

ARTICLE BY

Stephen Fairley
 
OF
The Rainmaker Institute

Best Times to Post on Social Media [SLIDESHOW]

Bad timing can kill a business, a relationship and, sometimes, a social media post.

Digital marketing intelligence firm TrackMaven has broken down the research on the best times to post on the major social networks as well as the best times to post to your blog and send that marketing email and distributed it via SlideShare.

You can download this slide show and keep it on your desktop or laptop to refer to when you’re scheduling your posts.  Picking the right times is no guarantee that your posts will go viral, but posting at the right times to get maximum potential viewership for what you have to say is just smart marketing.

ARTICLE BY

Stephen Fairley
OF
The Rainmaker Institute

Register for the ABA Consumer Financial Services Basics 2014 – October 6-7, University of Maryland, Baltimore

The National Law Review is pleased to bring you information about the upcoming American Bar Association event, the 5th Annual Consumer Financial Services Basics 2014 conference.

ABA Oct. 2014 Consumer Financial

This live meeting is designed to expose practitioners to key areas of consumer financial services law, whether you need a primer or a refresher. In the pressure cooker of today’s financial services industry, the breadth and complexity of the issues you are facing will dominate any seminar dissecting recent developments alone.  It is time to take a step back and think through some of these complex issues with a faculty that combines decades of practical experience with law school analysis. The classroom approach is used to review the background, assess the current policy factors, step into the shoes of regulators, and develop an approach that can be used to interpret and evaluate the scores of laws and regulations that affect your clients.

Join the ABA in San Antonio Octoer 23-25 for the 9th Annual GPSolo National Solo and Small Firm Conference

The National Law Review is pleased to present you with information about the American Bar Association’s 9th Annual GPSolo National Solo and Small Firm Conference.

 

ABA 9th GPsolo Oct2014

Book your travel now for the 2014 GPSolo 9th Annual National Solo & Small Firm Conference (NSSFC). This year’s theme is “Building a Texas-Sized Practice on a Lone Star Budget.” Traditionally, the NSSFC attracts more than 200 solos and small firm practitioners from across the country and abroad. However, this year’s meeting in Texas is going supersize as we expect to draw record numbers. Come join the excitement and learn to build or expand your practice without spending a fortune.

Some exciting highlights of the meeting include:

–        Off-the-charts networking opportunities such as meet-and-greets with legal service plan providers and potential new business referrals

–        Rainmaking Forum; U.S. Supreme Court Swearing-In Ceremony (register now to take part); Naturalization Ceremony for new U.S. citizens; and an accreditation course for practice before the U.S. Department of Veterans Affairs (which, like Social Security representation, can result in a fee award). All these programs are new this year.

–        Opportunity to choose up to ten hours of CLE from more than 25 hours of offerings. This is not your everyday CLE. We will have several GPSolo book authors presenting on chapters from their recent publications, including the outstanding Run Your Firm Like a Business by Frank T. Lockwood, the timely Lawyer’s Guide to Financial Planning by Cynthia Sharp, and the ever-important Debt Collector’s Handbook by David J. Cook.

–        Sessions presented by the ABA Commission on Immigration for both immigration and non-immigration practitioners, including a mock trial demonstration with an immigration judge showing you the ins and outs of practicing before the immigration courts.

–        Difference Makers Awards Luncheon, where we celebrate the accomplishments of our honorees.

–        Training for pro bono representation with Kids in Need of Defense (KIND) to assist unaccompanied children who currently represent themselves in immigration court proceedings.

–        The opportunity to help educate high school students about being aware of debt through our Financial Literacy Outreach public service program.

 

GPSolo members will receive all of this and more for the not-so-Texas-sized price of $145—less than the cost of food and beverages alone. Why? We want to thank you in person for being a GPSolo member. So come on down and join the fun! Don’t mess with Texas, and don’t miss out on GPSolo’s signature event! For the best savings, register before September 22 and pay only $145 (GPSolo rate).

 

Special Discount: Register for the Women, Influence & Power in Law Conference – September 17-19, Washington D.C.

The National Law Review is pleased to bring you information about Inside Counsel’s Women, Influence & Power in Law Conference.

Women, Influence & Power In Law Conference

September 17-19, 2014
The Capital Hilton
Washington, DC

A Unique Conference with a Fresh Format

The Only National Forum Facilitating Women-to-Women Exchange on Current Legal Issues.The second annual Women, Influence & Power in Law Conference has a uniquely substantive focus, covering the topics that matter most to corporate counsel, outside counsel, and public sector attorneys. The event is comprised of three distinct and executive level events.

 

This unique event is the only national forum facilitating women-to-women exchange on current legal issues. This conference is led and facilitated almost exclusively by women, encouraging an exchange between women in-house counsel and women outside counsel on the day’s most pressing legal challenges. With 30 sessions, the event will have a substantive focus, covering topics that matter most to corporate counsel, outside counsel, and public sector attorneys.

The Women, Influence & Power in Law Conference is not a forum for lawyers to discuss so-called “women’s issues.” It is a conference for women in-house and outside counsel to discuss current legal topics, bringing their individual experience and perspectives on issues of:

  • Governance & Compliance
  • Litigation & Investigations
  • Intellectual Property
  • Government Relations & Public Policy
  • Global Litigation & Transactions
  • Labor & Employment

Attend the Retail Law 2014 Conference – October 15-17, 2014, Charlotte, North Carolina

The National Law Review is pleased to bring you information about the upcoming Retail Law Conference:

Retail Law 2014: At the Intersection of Technology and Retail Law
Retail Law 2014: At the Intersection of Technology and Retail Law

Register Today!

When

October 15-17, 2014

Where

Charlotte, NC

The 2014 Retail Law Conference takes place October 15-17 in Charlotte, NC. This year’s program is stronger than ever with relevant, compelling and interactive sessions focused on the legal issues affecting retailers. In partnership with the Retail Litigation Center (RLC), RILA will host legal counsel from leaders in the retail industry for the fifth annual event.

This year’s Retail Law Conference will feature issues at the intersection of technology and law, how the two spaces interact and the impact that they have on retailers. Topics will likely include:

  • Anatomy of a Data Breach: Prevention & Response
  • Privacy: Understanding New Technologies & Data Collection
  • Advertising Practices: Enforcement & Social Media
  • ADA Implications for New Technologies
  • Legal Implications for Future Payment Technologies
  • Policies & Procedures of The “Omnichannel” Age
  • Patent Litigation “Heat Maps”
  • Union Organizing Campaigns
  • Wage & Hour Litigation
  • EEOC Enforcement
  • Foreign Corrupt Practices Act
  • Corporate Governance & Disclosure
  • Election 2014
  • Dueling Views of The U.S. Supreme Court
  • Legal Ethics

The Retail Law Conference is open to executives from retail and consumer goods product manufacturing companies. All others, such as law firms and service providres, must sponsor in order to attend, and can do so by contacting Tripp Taylor at tripp.taylor@rila.org.

How to Get Amazing Attention for Your Firm on Social Media

The Rainmaker Institute

Human beings are wired for loving the spotlight.  When you post something on social media and no one comments or likes, it feels almost like a personal rejection.  And when you’re posting to get attention for your business and no one cares what you’re writing, you are wasting your time.

social mediaOne of the most important ways to get noticed on social media — especially on Twitter — is to make sure your post has a great headline.  There are actually very good psychological reasons for using certain words that makes it almost irresistible for people to click.  Here are 8 proven formulas to craft your headlines around:

  1. Surprise — using words that surprise or startle captures attention because we love novelty.  Words that break the pattern stand out.
  2. Questions — using questions works because a question mark stimulates the human brain to seek an answer.
  3. Curiosity — using incomplete information in your headline to pique curiosity.  A famous example of this is the 1926 ad with the headline, “They laughed when I sat down at the piano…but when I started to play…!”
  4. Negatives — using negative superlatives like “worst” or “stop” intrigues us because we want to know if there is something we shouldn’t be doing.
  5. How to — we all want to get better, so using “how to” in your headline makes a promise of improving the reader’s knowledge.
  6. Numbers — because humans dislike uncertainty, we respond well to numbers in headlines.
  7. Reader referencing — using phrases like, “For those who don’t know what to do after a car accident” or just the word “you” are powerful drivers.
  8. Specifics — quantifiable facts and figures that elicit an image in our head are incredibly intriguing.

Here are more than 180 power words to use in your headlines, courtesy of CoSchedule.com:

power words

ARTICLE BY:

Stephen Fairley
OF:
The Rainmaker Institute

Fix These 4 Problems on Your Blog to Maximize Search Engine Optimization

Consultsweb Logo

1.   Make It Useful

Write about something that will provide value to the person reading it. Write with your audience in mind. Keep the writing simple but professional. Remember: Your clients do not have a law degree and if your writing confuses them, they will look for answers elsewhere.

Legal MarketingThink about your client base. Are they middle aged woman, seniors, mostly male, individuals with physical handicaps? Target your posts to their interests, needs and questions. Avoid general articles that could be for anyone. Have the reader in mind when you are writing content and show your expertise. Answer the reader’s unasked questions.

Targeting a specific demographic will help with the social signals as it will probably be shared more and will earn links. Fluff content may get you some rankings for staying relevant and regularly updating your website, but if an actual human goes on your site and does not find value in what you have posted, chances of a return visit are slim—and your ultimate goal should be people returning to your site based on the quality of its content.

2.   Make It Local

Think about your local area and any news or hot topics that you can cover in blog updates. Can you add unique value to these stories? The more your topics and writing speak to your local audience, the more engaged they will be with your site. Write about charities or events you are involved in.

3.   Engage the Audience

How does the page look? Content is not just words. Content can be text, images, videos, charts, graphics and data. Use video and image assets to help tell your story. Visual content engages the user and instills respect for the quality of the information presented on the page.

Also, long blog posts allow you to fit a lot of good information and keywords onto the page, but you will need to divide it in to short sections or into an FAQ format to enable visitors to scan the page for the information they seek.

Use your employees for feedback. Ask them to share your content. If three months have passed and no one has shared anything, it is time to start asking why.

4.   Get the Technical Details Right

Effective title structure is key to generating good organic traffic and a high-quality user experience. Utilizing headings (H1, H2, H3), alt text and description tagging is important for user experience (UX) and for search engines to understand and optimally display your content.

Article By:

Tanner Jones
Of:
Consultwebs.com, Inc.