5 Serious (& 1 Lighthearted) Legal Web Marketing Predictions for 2015

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Where is legal web marketing headed in 2015? Do we need to prep for any upcoming roadblocks? What about exciting changes to anticipate? Are there any new technologies that will help the industry?

If these are questions you’ve been asking, I’m right there with you. When I have legal marketing questions, I turn to the expertise of my teammates at Consultwebs.com. I asked their predictions as to where legal web marketing is headed in 2015.

Here’s what they said.

Ashley Krohn, Outreach Specialist, @tweetinash

Ashley Krohn
Outreach Specialist
@tweetinash

  • Mobile will continue to grow. Your site MUST be optimized for mobile in 2015.
  • There will be a great focus on the user: understanding who they are, what content they consume, and how they view it.
  • We will see more personalized, targeted content marketing. Content will be optimized towards the purchase funnel, or the journey a visitor will take on your site, in whatever format works best for your audience.
  • Watch Reddit. If your audience is there, then you would be wise to start putting resources there.

Mike Dayton, J.D., Manager of Content Services, @senorpibb

Mike Dayton, J.D.
Manager of Content Services
@senorpibb

The message for content is moving toward: “Go deep!” Google is rewarding longer, substantive articles and website sections. Our Content Team will continue its emphasis on resource sections that signal our clients’ authority and expertise in their practice area niches.

John Damron, Senior Marketing Strategist, @consultwebs

John Damron
Senior Marketing Strategist
@consultwebs

My prediction is that mobile technology will become even more of an important tool that law firms (and all businesses) will use to connect with their clientele. Not just for lead generation and online search, but also case management, client payments, and communication.

Jennifer Frame, Local SEO Specialist, @jmframe

Jennifer Frame
Local SEO Specialist
@jmframe

I think we’ll see even more importance placed on mobile friendly sites. Google launched a mobile friendly checker last month, google.com/webmasters/tools/mobile-friendly, and results that get a passing grade will have a mobile friendly badge next to their name in results. This is yet another hint to site owners that mobile is of critical importance and that Google is rewarding the sites that are mobile friendly.

Derek Seymour, Senior Web Engineer, @derekseymour

Derek Seymour
Senior Web Engineer
@derekseymour

As far as web technological shifts in 2015, I predict we’ll see a trend towards statically-generated websites (as opposed to dynamically-generated, such as WordPress).  Much of the power and functionality given to dynamically-generated sites today is being outweighed by slow performance, security risks, and a barrage of product updates.  Static sites, however, tend to be much cleaner, respond extremely quickly, and help minimize the amount of vulnerabilities available to hackers.  In addition, tools for static sites have come a long way in recent months and many of the common features found in sites can now be implemented using HTML/CSS/JavaScript libraries and frameworks in conjunction with the method of generating static sites known as ‘compiling.’  While some limitations remain, the barriers to building static sites are quickly going away with the plethora of resources available and we’re likely to see an increasing number of businesses and professionals taking advantage of this in the coming year.

Michael Wice, Online Marketing Consultant, @consultwebs

Michael Wice
Online Marketing Consultant
@consultwebs

Matt Cutts will move to Alaska and build a cabin like Dick Proenneke, never to return to Google. He will grow a mountain man beard and catch salmon from streams with his teeth.

Seriously, it’s worth noting that Cutts’ leave from Google was extended into 2015. His future with the search engine is something to track in 2015.

3 Things You Need To Know About Penguin 3.0

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Penguin is an algorithm from Google that judges the quality of links that you have pointing to your site. Inbound links, sometimes called “backlinks,” to your website are one of the factors that Google’s algorithms use to rank websites in its search results. Google uses the Penguin algorithm (or filter) to punish link profiles that it sees as low-quality (coming from untrustworthy sites) or unnatural.  This is a response to linking practices used in the early days of search marketing, and still employed by some vendors, to show clients’ quick success.

3 Things You Need to Know about Penguin 3.0

In the early days of the Web and SEO, the sheer volume of links (and linking domains) to a website helped its rankings in Google Search results.  Many early SEO companies prospered by buying and selling links, creating directories and setting up other sites for the sheer purpose of creating content and supplying links. This was an exploit used for years by almost every search marketing vendor to gain rankings for their clients.  Since April of 2012, Google has used Penguin to dissuade webmasters from this practice for fear of losing all rankings for their websites.

As Google crawls the Web and finds a link to your site, it places them in a particular database of known links.  If you are bored, you can read through the original paper by Sergei Brin and Larry Page.  Penguin is a separate algorithm that is run periodically to parse through this database of links pointing to your site to check against known spam sites and known manipulative techniques.

In an explanation of Penguin 3.0 for Forbes magazine, Jayson DeMyers says Penguin “rewards sites that have natural, valuable, authoritative, relevant links.” It penalizes sites that have built manipulative links solely for the purpose of increasing rankings, or links that do not appear natural.

Penguin was introduced in April 2012 and updated twice that year with versions 1.1 and 1.2. Penguin 2.0 came out in May 2013 and an October update (2.1) had a fairly wide affect, causing Google ranking changes in about 1 percent of sites.

Penguin 3.0 was released in mid-October in what Google said could be a slow rollout. For some websites, Google said, it could be a few weeks until Penguin 3.0 had an effect, which would be about the time of publishing this article.

Here are the top 3 takeaways from the first days of Penguin 3.0:

1.  Penguin 3.0 may have little impact on quality websites.

Upon its introduction of Penguin 3.0, Google said: “(W)e started rolling out a Penguin refresh affecting fewer than 1 percent of queries in U.S. English search results. This refresh helps sites that have already cleaned up the Web spam signals discovered in the previous Penguin iteration, and demotes sites with newly discovered spam.”

This indicates that Penguin 3.0 will adjust rankings for sites that were adversely affected by earlier versions of the Penguin algorithm, but have since cleaned up offensive links.

But, if your site is still plagued by low-quality links, Penguin 3.0 will have an effect on you, and the impact – “demotes sites with newly discovered spam” – should be in line with earlier iterations of Penguin.  The word to note here (bolded) is that Google’s Pierre Far, called this a refresh, intimating that no new signals were added to this release.

2. Penguin 3.0 means you need to evaluate your links.

To avoid a penalty via Penguin 3.0 or to recover from it if Google has already penalized your site, you need to make sure you are not adding bad links that will hurt your site. You also need to rid your site of bad links pointing to it.

To avoid Penguin penalties, you want to review the type of links pointing to your site.  This can easily be done in Web Master Tools by using their tool to download a list of Sample and Latest links to your site.  Some of the items to look for are:

  • Links from foreign domains (ie. walre.co.pl)
  • Links sites that contain many hyphens (ie. best-personal-injury-lawyers-us.com)
  • Sites that are obviously off-topic (ie. a site about fishing would not normally link to an attorney’s site)
  • Large quantities of links from a particular domain.
  • Large percentages of commercial anchor text in the links pointing to your site.  (If you see anchor text that you would love to rank for in Google, then it is commercial.  Commercial should not make up more than about 10% of your anchor text.)

Removing bad links can be tedious and tricky. First you have to identify them and then you have to figure out how to get them taken down. You can simply contact the site that hosts them (if you can find a contact) and ask for it to be removed. Google also provides a “disavow tool,” by which you can ask Google not to take into account certain links when assessing your site.

But Google’s disavow tool come with two warnings: 1) “You should still make every effort to clean up unnatural links pointing to your site. Simply disavowing them isn’t enough.” And deeper on Google’s Webmaster tools site, 2) “This is an advanced feature and should only be used with caution. If used incorrectly, this feature can potentially harm your site’s performance in Google’s search results.”

3. If you’ve invested in a search marketing campaign, you need to know how your provider is obtaining links to your site.

Building links to your site cannot just be something you expect your marketing provider to do. How it is done can ultimately affect your business, and could adversely impact your overall revenue if your website is penalized by the latest Penguin update or by future Penguin updates.

The biggest takeaway from all Penguin updates is that you need to know how your vendor, your provider, is getting links for you. If they are not working directly with you, then it is likely a scaled process, meaning that their tactics are low quality and potentially harmful.

Instead, your vendor should be working to obtain links from sites that represent highly regarded authorities in your field. In addition to direct outreach to request backlinks, which may have limited cost effectiveness, firms may build links by community outreach, such as sponsoring organizations or public events in the community, which would publicize the firm. Or establishing a scholarship for local students and promoting it to area schools and school systems, which would link to scholarship information on your site. If a member of a law firm teaches at a local college or sits on a corporate or non-profit organization’s board, those organization’s sites may link back to that individual’s profile on your site.

Obtaining high quality backlinks is not always the easiest road, but it is the road well worth traveling, especially in the post-Penguin era.

This is the week! Join LMA New England for their Regional Conference, November 13-14 in BOSTON!

Register today for the LMANE 2014 Regional Conference:
LMA-NE-2014-3
When

NOVEMBER 13 & 14

Where

Revere Hotel, Boston, MA

REGISTER NOW!

There are many benefits to attending the LMANE Regional Conference, below are just a few:

LMANE Legal Marketing Association New England Boston Regional Conference

You will walk away feeling energized and full of new ideas to bring back to your firm!

Join LMA New England in ONE week for their Regional Conference! Nov 13-14 in Boston

Register today for the LMANE 2014 Regional Conference:
LMA-NE-2014-3

 

When

NOVEMBER 13 & 14

Where

Revere Hotel, Boston, MA

REGISTER NOW!

There are many benefits to attending the LMANE Regional Conference, below are just a few:

LMANE Legal Marketing Association New England Boston Regional Conference

You will walk away feeling energized and full of new ideas to bring back to your firm!

Simplify to Maximize: Register now for the LMA New England Regional Conference, Nov 13-14, Boston

The National Law Review is proud to bring you information about the LMANE 2014 Regional Conference. Register today!
LMA-NE-2014-3

 

When

NOVEMBER 13 & 14

Where

Revere Hotel, Boston, MA

REGISTER NOW!

There are many benefits to attending the LMANE Regional Conference, below are just a few:

LMANE Legal Marketing Association New England Boston Regional Conference

You will walk away feeling energized and full of new ideas to bring back to your firm!

 

A 10-Point Health Check for Your Law Firm Marketing

The Rainmaker Institute

A legal news aggregation website called LawFuel.com recently ran a post with a 10-point checklist of how law firms can gauge the health (and effectiveness) of their legal marketing programs.

Here’s the list — how are you performing?

1.  Does your firm encourage cross-selling among attorneys?  If you have multiple practice areas and lawyers who specialize in each area, then those lawyers should be cross-selling your services.  Make sure all your attorneys understand your total offerings.

2.  Is your staff involved in marketing?  Your legal marketing efforts should touch every member of your staff, who are your ambassadors to pass along your expertise to their contacts.

3.  Do you have a program for keeping in touch with former clients?  This is a no-brainer.  Add them all to your monthly e-newsletter list and establish a system for sending out keep-in-touch emails that doesn’t require any babysitting from busy lawyers.

4.  Are all your lawyers engaged in business development?  If not, implement a training program on your marketing messaging and encourage them to get out and network.

5.  Is your website current?  An out-of-date website tells prospects that your firm is out of date.

6.  Is anyone managing your online reputation?  Reputation management is critical for law firms.  You should have this task assigned to someone (internal or external) who regularly conducts online searches for your firm name and attorney names. If something bad pops up, you should have a process for dealing with it effectively.

7.  Are all your attorney bios up to date online?  Every attorney should have a complete and current bio with a professional photos on LinkedIn, Avvo, Martindale, etc.

8.  Do you have a blog?  A blog is one of the best ways for you to market to your niche, highlighting your practice areas and pumping out fresh content that showcases your expertise in each.

9.  Are you providing added value to clients?  Providing clients with value above and beyond what they are paying for will keep them coming back.

10. Are you micro-managing the client experience?  Do clients have to wait when they show up for an appointment?  Are you offering them something to drink and making them feel at home?  If not, you need to take another look at how your firm treats clients because they are measuring you not just against other law firms but against every service provider they know.  And if they don’t like the fit, they won’t be back.

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Register for ABA's National Institute on International Regulation and Compliance: FCPA, Economic Sanctions & Export Control

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For the first time ever, the American Bar Association is putting together an inaugural comprehensive program on the FCPA, economic sanctions, and export control.  Led by the Criminal Justice Section and its Global Anti-Corruption Committee, and co-sponsored by the Business Law and International Law Sections, the ABA National Institute on International Regulation and Compliance is a three-day program (October 1-3) in Washington, DC tackling some of the most pressing challenges in cross-border regulations affecting in-house and outside business and transactional lawyers, litigators, investigators, compliance professionals, and forensic examiners, as well as their organizations.

Attracting many of the country’s leading thought leaders and practitioners in their respective fields – and drawing from the membership of all three Sections – the Institute is anchored by an exceptionally strong faculty with deep knowledge of, and experience in, their respective topics.  In addition, the Institute benefits from the participation of a cross-section of government and former government lawyers, who are important contributors to the Institute’s program-content dialogue.  So come be a part of an important, cutting-edge conference with many benefits, including:

  • Fair and balanced program content targeted at both experienced and less experienced professionals in different legal fields
  • Satisfying your state bar legal ethics requirement
  • Increased networking opportunities

Register today!

Six Ways to Build Momentum in your Practice

We have all ‘been there’ finding ourselves too busy with client work to breathe and then the rollercoaster heads downward and we’re searching for new projects. It can be challenging to devote any time to developing new work when your plate is already full. But, what happens when we’ve eaten what we’ve killed, proverbially speaking?

I work with law firm clients consistently who voice the same complaint: “I’m so busy, until I’m not.” This common thread began my wheels turning on how to stabilize the perennial ebbs and flows of business development and how, if at all, can lawyers take proactive steps to get and keep momentum in their practices.

At the outset, I will directly state that those who engage in random acts of marketing such as sporadically reaching out to their network; infrequently scheduling coffee/meal dates with top clients; and other high impact business development initiatives need to just stop it – – – now. It’s a waste of all your resources and, in the end, doesn’t reflect well on you as a business owner. Instead, I offer a better approach: development and maintain a balance approach by creating momentum to your business development efforts.  Read on to learn what you need to know.

Word of the day: momentum. Webster defines it as the tendency of an object to continue movement in a single direction. And, the speed of the movement increases in exact proportion with the degree of momentum. If the speed is very slow, there will not be much momentum, period.

When lawyers genuinely invest in building a prosperous practice, one of the quickest ways to get there is by focusing your time and energy on the concrete steps that matter most: delivering extraordinary service to existing clients (to sow the seeds for recurring assignments) and targeted relationship-building to develop new clients and referral sources.

By taking concrete action in a meaningful and purposeful way, you will generate a certain momentum which must be sustained to build traction with your business development efforts. The more you can ‘just do it’, the more and more momentum you will build, the more comfortable you will be with doing that activity or task, and the more productive and effective you will be – closer to reaching your end goals.

What we often see with clients if they may begin on a high note, commit themselves to one or two business development initiatives, then they really struggle with sustaining the momentum and follow through which is critical to building a prosperous practice.

In short, the momentum is stunted and whatever traction the client created is lost. Among the value that we bring to clients, guiding them along in the business development strategy and execution process and holding them accountability is highly rated, according to our client feedback.

Below are steps lawyers can take to create momentum in building a prosperous practice and sustain it over the long term:

1. Plan for Success – Once and for all, stop the random acts of marketing that wastevaluable resources and, most likely, ends up making you feel like you are failing. Develop a 6-month plan by writing down concrete action steps you will take on a weekly, if not daily, basis to meet your goals (sometimes, getting crystal clear on your goals is the first place to start).

Then, schedule these concrete action steps (such as reaching out to 2-3 referral sources every week for either a coffee date or lunch/dinner; draft a blog post twice month, etc.) in a calendar, whether that is paper or digital, do what works best for you. These should become “non-negotiable” commitments that you will honor and discipline yourself to take. Don’t be shy to reward yourself after each action that you take.

By taking consistent, persistent action on a regular basis, you will create momentum; it’s not good just making an activity a ‘one-off’. One must take purposeful action regularly to build and sustain momentum to carry through to your goals. To make something happen routinely we need to be persistent. Persistence is what separates the men from the boys. Education is great, high intelligence is better, but, it takes a persistent approach to build momentum and build a business.

2. Get Moving – Start reaching out according to your action steps. Begin researching blog topics. Research your LinkedIn connections for prospective introductions. Choose one action item that will contribute to one of your goals and take immediate action. Get moving, today.This means no postponing, no delaying, no procrastinating, no excuses.

3. Stay Focused– Remind yourself of your goals every day and stay focused on them. Post visual reminders on your mirrors at home, on your computer screen at work.  When you find yourself distracted by something that is not directly in line with your goals, ask yourself, “Why?” Identify how you will manage future distractions and look for ways to eliminate them.

4. Stay Active– Do something every day that will bring you closer to your goals. It need not be big – it must be consistent and persistent. If too many days pass between actions, momentum will dwindle and eventually die.

5. Avoid Paralysis by Analysis– Nothing slows momentum more than indecision. Decide as quickly as possible and then take some immediate action to support the decision – no matter how trivial it seems.

6. Seek support- Many successful rainmakers say that you must have an insightful coach and trusted advisor to guide you along the way. Build a strong team of supporters to help you to get and stay focused and to support your desire to bring cohesion and build a strong momentum to your business-building vision. All things are possible, if you keep your eye on the goal.

Remember, my mantra – marketing success comes only through the consistent, persistent massive amounts of action over a prolonged period of time.  There are no magic bullets or shortcuts to success!

© 2013 KLA Marketing Associates.
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Join Inside Counsel in D.C. Next Week! Women, Influence & Power in Law Conference, Sept 17-19

The National Law Review is pleased to bring you information about Inside Counsel’s Women, Influence & Power in Law Conference.

Women, Influence & Power In Law Conference

September 17-19, 2014
The Capital Hilton
Washington, DC

A Unique Conference with a Fresh Format

The Only National Forum Facilitating Women-to-Women Exchange on Current Legal Issues.The second annual Women, Influence & Power in Law Conference has a uniquely substantive focus, covering the topics that matter most to corporate counsel, outside counsel, and public sector attorneys. The event is comprised of three distinct and executive level events.

 

This unique event is the only national forum facilitating women-to-women exchange on current legal issues. This conference is led and facilitated almost exclusively by women, encouraging an exchange between women in-house counsel and women outside counsel on the day’s most pressing legal challenges. With 30 sessions, the event will have a substantive focus, covering topics that matter most to corporate counsel, outside counsel, and public sector attorneys.

The Women, Influence & Power in Law Conference is not a forum for lawyers to discuss so-called “women’s issues.” It is a conference for women in-house and outside counsel to discuss current legal topics, bringing their individual experience and perspectives on issues of:

  • Governance & Compliance
  • Litigation & Investigations
  • Intellectual Property
  • Government Relations & Public Policy
  • Global Litigation & Transactions
  • Labor & Employment

Grow Your Email List for Free in 5 Simple Steps

The Rainmaker Institute

Lots of law firms struggle with compiling and maintaining a robust email marketing list, and they really struggle with how to keep adding qualified names to help them build a better list.  If you are recognizing yourself as you read this, then the good news is that you can actually build a great list for your firm and it doesn’t need to cost you a dime.

Here are five simple steps you can take to keep growing that important list of people you want to market to:

Grow Your Email List for Free in 5 Simple Steps, Money Tree

1.  Provide something of value.   Take the top 5 or 10 questions that clients ask you most often, write down the answers and turn that content into an e-book or report.  Post this on your website and blog and offer it as a free download to people who provide you with their name and email address.  The people who take you up on your offer are good prospects since they are clearly interested in the kind of problems you solve.  Add their names to your email marketing list to continue the conversation.

2.  Tell them what to do.  Your e-newsletter, your website and your blog should always contain easy-to-find calls-to-action that invite readers to subscribe, download a free report, make an appointment for a free consultation — anything you’d like them to do that could lead to business for you.  All your calls-to-action need to be simple and have the ability to collect email addresses for you.

3.  Keep reviewing your offers.  If your readers are not responding well to your calls-to-action or offers, then what you are offering is clearly not appealing to them.  First be sure that they are easy to understand.  If you’re still not getting a good response, change up your offers.  You should do this anyway every few months to keep things fresh.

4.  Use social media.  Using social media to spread the word about your valuable content and offers is a great way to attract more prospects that you might have otherwise missed.   LinkedIn groups are a great way to spread the word, but be sure you’re not being too promotional too often.

5.  Pay attention to the analytics.  You can gain valuable insight into what people are responding to on your website and in your e-newsletter by scouring the statistics.  Google Analytics is a free add-on for your website and blog and provides great information on what pages people are spending time on, and what isn’t working so well.  If you use Constant Contact or a similar service for your e-newsletters, these services provide information on how many people opened and read your newsletter and what they clicked on. 

By using these five simple steps, you are not just adding names to your list, you are getting truly qualified leads for your marketing efforts.

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