Using Technology to improve legal services? Submit to the Chicago Legal Tech Innovator Showcase! Deadline 9-29!

Is your firm combining technology and innovation to serve clients? We want to know about it! The Chicago Legal Tech Innovation Showcase, brought to you by the Chicago Bar Association’s Future of the Profession Committee and Chicago Kent School of Law is October 24th.  Submissions are due by September 29th, 2017.

A panel of distinguished judges will choose five “Best in Show” awards in each of the 2 awards categories: Law Firm/Legal Services and Company/Product/Service. Each award winner will present a 5 minute pitch at the Chicago Kent Auditorium on October 24 and have an opportunity to exhibit during the event. All submissions that meet the criteria will be listed in a Chicago Legal Tech Showcase Guide 2017

 

The Chicago Legal Tech Innovator Showcase will promote the law firms, legal aid orgs, and companies that are using technology to improve legal services in the Chicago area and highlight those whose innovations are exceptional. Whether the end result is better legal knowledge management, more affordable legal services, or improved metrics for decision making and analysis—and regardless of how the services are delivered—we want to hear what you are doing and so does Chicago’s legal community!

 

To learn more and submit go to: http://lpmt.chicagobar.org/chicago-legal-tech-innovator-showcase/

 

It’s a Wrap! #LMA17 Afternoon and Closing Twitter Recap

The Legal Marketing Association Annual conference has officially come to a close! Thanks to LMA and American Conference Institute for all the hard work they put into making the conference a success! See below for the National Law Review‘s Twitter recap of the afternoon sessions. See you in NOLA next year!

How to Make a Splash in Foreign Markets: The Do’s and Don’ts of New Market Entry That Every Marketer Should Know

Golilocks and the Three Career Paths

Strategy, Pricing, and Good Fortune: The Art and Craft of Buying and Selling

The MBA Mindset: Strategy, Marketing and Metrics

Mergers and Integration and Laterals, Oh My!

Building Client Trust and Loyalty with Engaging Legal Content

A Well-oiled Machine: How Marketing Automation Improves Internal and External Marketing Operations

The Legal Marketer as an Agent of Consequential Change: The Science and Art

Creating a Firm-wide Marketing and Business Development Budget Process to Improve Influence, Accountability and Collaboration

How to Build a Thought Leadership Program

PR that Drives BD – Partnering with Media Relations to Complement Business Development

Empower your Team, Transform Perception and Drive Change for Your Department

Conference Recap

#LMA17: Day Two Twitter Recap

Day two of the Legal Marketing Association Annual Conference kicked off with the LMA annual report and awards presentation ahead of a general counsel panel. Read on for the National Law Review‘s Twitter recap of the morning sessions for the last day of the conference.

LMA Annual Report and Awards Presentation

General Counsel Panel: The Rapidly Changing Legal Buying Cycle: What Law firms and Vendors Need to do to Respond


The “S” Word: Sales

Harnessing Predictive Analytics to Drive Client Growth and Retention

Outside the Legal Industry: How Businesses Are Using the Client Experience to Up Their Game

5 Steps to Bridging the Generational Gap in Law Firms

#LMA17 Day 1 Afternoon Twitter Recap

Twitter recapAfter a great morning session, including the keynote speaker and breakouts and networking lunch, the Legal Marketing Association Conference continued with afternoon sessions. Here’s the National Law Review Twitter recap for the afternoon:

The Secrets to Organizing and Operating an Amazing Marketing and BD Department

Deborah Farone, Cravath, Swaine & Moore, LLP
David McClune, Shearman & Sterling LLP
Marcia Jeffers, Sills Cummis & Gross

#legalmarketing success = weekly meetings+know attys+industry trends+ #lma17 @LMAintl pic.twitter.com/8RnCmx2aJa

— National Law Review (@natlawreview) March 28, 2017

Moving the Business Development Needle with Fusion

Koree Khongphand-Buckman, Hogan Lovells US LLP
Amy O’Neill, Hogan Lovells US LLP
Timothy Aragon, Hogan Lovells US LLP

Artificial Intelligence: Harnessing the Power of AI and Selling the Concept Internally

Steve Fletcher, Best Best & Krieger LLP
Rob Saccone, Nexlaw Partners
Patrick Fuller, Neota Logic, Inc.
Katherine Hollar Bardnard, Firesign

Your Honor Awards PechaKucha Returns

Anna Rita, Norton Rose Fulbright
Thomas E. Choberka, Kelley Kronenberg
Jabez LeBret, GNGF

The Business Case for Diversity in Legal Marketing

José Cunningham, Nixon Peabody LLP
Kenneth O.C. Imo, Morgan, Lewis & Bockius LLP
Paul Webb, Jaffe
Megan M. McKeon, Katten Muchin Rosenman LLP

Website Development War Stories: Devising Solutions to Counter Adversity

Jennifer A. Davenport, Dinsmore & Shohl LLP
Jasmine Trillos-Decarie, Stoel Rives LLP
Amy Knapp, Knapp Marketing
Robert Algeri, Great Jakes Marketing

Content as a Business Development Tool: The 3 C’s

Gil Wolchock, LexisNexis

Using Signature Events to Attract New Business

Katie Moesche, Stoel Rives LLP
Roger Royse, Royse law Firm
Traci Ray, Barran Liebman LLP

Marketing for Consumer-based Law Practices

Mark A. Chinn, Chinn & Associates, PC
Steven Mindel, Feinberg Mindel Brandt & Klein, LLP

Law Firm Economics: Making Sense of the Dollars and Cents

Ralph Allen, Allen Matkins Leck Gamble Mallory & Natsis LLP
Jennifer P. Keller, Baker, Donelson, Bearman, Caldwell & Berkowitz, PC

Client Feedback 2.0: Critical Roles, a Fresh Perspective

Alison Swenton Arjoon, Covington & Burling LLP
Dave Bruns, Farella Braun + Martel
Tara Weintritt, Wicker Park Group

Connecting the Dots: Practice What You Preach

Christopher Javillonar, Permobil, Inc.
Adam Severson, Baker, Donelson, Bearman, Caldwell & Berkowitz, PC

#LMA17 Day 1 Morning Twitter Recap

LMA17 Twitter recapCheck out the National Law Review Twitter recap of the morning session at the Legal Marketing Association Annual conference. Click here for Twitter coverage of the Keynote Address from Zoë Chance of Yale School of Management.

Welcome and Opening Remarks

Betsi Roach, Executive Marketing Association
Jill S. Weber, Stinson Leonard Street LLP

Paul S. Grabowski, Bracewell LLP
Cynthia P. Voth, Miller Nash Graham & Dunn LLP

Keynote Presentation – See Our Full Recap of Zoë Chance’s Talk

From Mad Men to Math Men – Why the Rise of Digital Makes Data the New Imperative

Jeff J. Berardi, K&L Gates LLP
Erin Meszaros, Eversheds Sutherland (US) LLP
David Brady, VutureGroup

 

Busting Silos: How to Turn the Concept of Cross-selling into Practice

Aleisha Gravit, Akin Gump Strauss Hauer & Feld LLP
Jaime Sheldon, Akin Gump Strauss Hauer & Feld LLP

Alternative Legal Service Providers: Threats or Opportunities

William Josten, Thomson Reuters

Artificial Intelligence: Changing the Practice and Marketing of Legal Services

Mark T. Greene, Market Intelligence LLC
Elonide Semmes, Right Hat LLC
Craig Courter, Baker & McKenzie LLP
Bob Beach, Nexlaw Partners
Ryan McClead, Neota Logic

Aligning Marketing and Business Development Resources for Law Firm Growth: Does Your Firm “Got Game”?

Nancy Furman Paul, Bloomberg BNA

Best-in-breed Bios

Anne Heathcock, Winston & Strawn LLP
Mary M. Trice, Winston & Strawn LLP

Litigation and Opportunity Spotting: Outfit Your Firm for Big Profit

Douglas Lancet, Winston & Strawn LLP
Amy Wisinski, Winston & Strawn LLP

The “B” Word: Living the Brand

Morgan MacLeod, Cubicle Fugitive

Anti-Spam Privacy Legislation – What U.S. Firms Need to Know About Anti-spam Legislation Around the World

Jeff Hemming, Tikit

Developing a Long-term Digital Strategy

Kalev Peekna, One North Interactive
Dan Times, Plante & Moran, PLLC

#LMA17: Twitter Recap of the Rise of the Legal Marketing Technologist

LMA17 Twitter recapThis year’s Legal Marketing Association Annual conference featured a new pre-conference program: Rise of the Legal Marketing Technologist.

The session is designed for looking at a lot of the big picture issues legal marketers face such as artificial intelligence, as well as provide practical advice and tools to help navigate today’s ever changing marketing technology landscape. Here is the National Law Review’s a recap of the Twitter commentary for the day:

The Future is Now: Scaling Expertise with Cognitive Computing

The Ethics of Data-Driven Legal Marketing

Marketing Automation: How to Build a Platform that Nurture Prospects and Clients

Design Thinking Workshop

Re-architecting Law Firms’ Data Sources

Stay tuned for more Twitter coverage from the 2017 LMA Annual Conference!

Technology as Opportunity for Law Firms

Business Technology Law FirmsTechnology is both a threat and an opportunity for law firms. On one end, technology has opened the door for market disruptors like LegalZoom and Rocketlawyer who provide some legal services faster and cheaper than law firms.  Some of the low-hanging fruit that law firms and attorneys used to be able to count on is disappearing–or long gone.  In a recent research study by Altman Weil, 21% of law firms surveyed said technology was a threat right now, and 53% of firms described technology as a future threat.  But in many ways, technology is an opportunity for law firms.  The proper technology can help law firms be better and faster, and it can provide law firms with the ability to provide clients with helpful information and analysis much faster than ever before. In our final installment of Re-Envisioning the Law Firm: How to Lead Change and Thrive in the Future, the survey from MPF Insight, the National Law Review will offer an overview of the recommendations surrounding technology in law firms offered in the survey.

Robert A. Young[1] Former Chair, ABA Law Practice Division:

Technology has been increasingly important for today’s law firm with many experts predicting that it will soon surpass rent as your firm’s #2 expense after salaries.  The time has come for managing partners to take a stronger and more proactive role in learning more about this vitally important area.

Having a plan for how technology fits in with your firm’s practice is a crucial part of any leadership strategy.  Additionally, having an effective and robust cybersecurity policy in place is essential in today’s data-driven world.

Law Firms are investing more in technology.  In 2016, firms surveyed increased law firms increased investment in the following areas by the following percentages:

  • Cybersecurity, 23% of respondents increased investment
  • Website, Internet & Digital marketing, 20% of respondents increased investment
  • Case Management Software, 12% of respondents increased investment
  • CRM & Database, 10% of respondents increased investment
  • Competitive Intelligence, 5% of respondents increased investment
  • Legal Research, 2% of respondents increased investment

Circle Graph Law Firm Technology SpendingFor obvious reasons, Cybersecurity is the top area for new investment with law firms. In fact, a Chase Cost Management survey report released in 2015 showed that AMLaw 200 firms spend an average of $8,000 per full-time equivalent on information security.  As a major concern for law firms and their clients it is imperative that firms have all employees trained and all client data safely secured.  Having cybersecurity as a living breathing part of your technology plan can help you reap the benefits of technology safely, and your firm and your clients will benefit.  However, good cybersecurity isn’t simply changing your password every six weeks; it is a vital skill set that must be understood from the top down.

Sharon Nelson[2],  president of a digital forensics, information technology and information security firm says:

If your management mindset isn’t there, you are stuck in technological obsolescence.  Good cybersecurity is good risk management, and better yet, a marketing tool to use with clients.  Don’t just delegate this, that does not work.  Learn it yourself, as much as you can-and lead by being knowledgeable–that’s how you ensure the future of your firm.

Website, Internet and Digital marketing is another area of growth in terms of law firm investment.  Digital marketing tools can help a firm better target their marketing activities.  Re-envisioning says, “The reach is as big or as small as you want it to be and the subject matter can be much more focused, speaking directly to industries and communities through email and social media channels.”  By using the technology and data-gathering tools available, law firms can maximize their digital footprint and reach many more potential clients.

A final recommendation from the survey, “Don’t be held hostage by your technology vendors.”  By embracing open-sourced Customer Management services and web development platforms, your firm can create a product that works seamlessly into your processes.  The time and effort put in up front will pay off with the flexibility available in the end.

Technology is not going away, and the negative elements of technology are already happening.   In order to enjoy the benefits technology has to offer, Law firm leadership needs to find the ways that technology can benefit their firms, their attorneys, and their clients.

ARTICLE BY Eilene Spear
Copyright ©2017 National Law Forum, LLC

This is the sixth article in this series.  Please find the earlier articles below:

Time for a Change in Law Firm Leadership: A Preview of Re-Envisioning the Law Firm

Innovation, Change and Accountability: A Way Forward for Law Firm Leadership

Strategic Planning in Law Firms: Essential Steps for Success

Marketing Legal Services: It’s Everybody’s Job

Recruitment, Retention and Problematic Partners in Law Firms


[1] Former Chair, ABA Law Practice Division and Former Managing Partner of English, Lucas Priest & Owsley

[2] President, State Bar of Virginia and Sensei Enterprises